We aim to process and dispatch all orders within 1 to 2 business days after your purchase.
Free Shipping
We offer free standard shipping on all orders to the United States, United Kingdom, and Australia.
Estimated Delivery Time
Our bracelets are delivered within an estimated 5 to 12 business days. Please note that this may vary depending on your delivery country.
Delays due to customs, local carriers, or international logistics are possible and outside of our control. We appreciate your patience in such cases.
Shipment Tracking
All orders include tracked shipping.
Please allow 3 to 5 business days for tracking information to become active in the carrier's system.
Fulfilment & Shipping Origin
Our products are shipped directly from our manufacturers located in Asia or Europe, depending on stock availability.
We partner with international logistics providers to ensure faster delivery and better service worldwide.
Shipping Address
Orders are shipped to the address provided at checkout. Please ensure your shipping details are correct.
We are not responsible for delays or losses caused by incorrect or incomplete address information.
Undelivered / Returned Packages
In some cases, packages may be returned to us due to:
- Non-payment of customs duties or VAT
- Incomplete or incorrect address
- Parcel unclaimed at the delivery point
If this happens, please contact us at support@lovecalmy.com to organise reshipment.
Reshipping costs will be your responsibility.
If we do not hear from you within 14 days of the package being returned, the order will be considered abandoned and no refund will be issued.
Shipping Costs & Duties
Standard shipping is free for all orders. Please note: import taxes, VAT, and customs duties may apply depending on your country. These charges are not included and must be paid by the customer upon delivery.
Liability & Risk
While we do our best to ensure safe and timely delivery, we are not responsible for delays caused by third-party carriers or customs authorities.
Risk in the goods passes to you once the package is handed over to the shipping carrier. However, ownership of the products remains with us until they are delivered to your address.
If you experience any issue with your delivery, please contact us at support@lovecalmy.com — we’ll do our best to help resolve the matter quickly and fairly.